Terms of Venezuelan products in Pamplona

1- General:

These general conditions of sale apply strictly to all sales of products made in Spain and Portugal, excluding the Canary Islands and the Balearic Islands by.

Any order made Venezuelan products in Pamplona necessarily as an essential, decisive and indispensable, the unqualified acceptance by Customer of the General Conditions of Sale in force the day takes place the appropriate order. In addition, you acknowledge that acceptance of these conditions involve the application of these to order to which they relate, and to any subsequent order, except for cases where new conditions are brought to its attention by Venezuelan products in Pamplona .

Applicable law and jurisdiction. The interpretation and enforcement of conditions and all the acts resulting from them are, shall be subject to Spanish law except there are provisions contrary to this law enforcement.

2- Prices:

Published in Venezuelan products in Pamplona prices they are in Euros and are valid except typo. All prices include VAT applicable on the date of the order, any change in VAT rate will be applied automatically to the prices of products for sale.

The offers on products sold in Venezuelan products in Pamplona will be shown in the "Offers" or indicate in the product and, unless otherwise indicated, shall be valid while displayed on the screen.

3- Payment:

When ordering, the customer can choose to pay the purchases by:

- Bank transfer, the account number will be indicated once made the order, which must send proof of payment, to process the order.

- By Paypal

4- Product:

The offers presented by Venezuelan products in Pamplona are valid within the limits of available stocks. Venezuelan products in Pamplona reserves the right to change the product mix according to the constraints imposed by its suppliers.

The photographs, graphics and descriptions of the products offered for sale are only indicative and not binding in any way to Product Venezuelans in Pamplona.

5- Shipping:

Products purchased will be delivered to the person and to the address indicated in the order, in service 19 hours a shipping company; ENVIALIA or NACEX.

By default, invoices are sent to the email address specified by the customer at the time of his high Venezuelan products in Pamplona.

On Saturdays, Sundays and holidays there will be no way out and delivery orders.

Expenses: The shipping cost is per kg: up to 5 kg to 9 €, up to 10 kg to 10 € up to 15 kg to € 11.50, € 0.70 each additional kg. this rate is for Spain and Portugal does not include the Canary Islands and the Balearics.

However the delay does not imply or cancel the order or any compensation.

An order is considered delivered when the carrier delivers the package or packages and the customer signs the receipt of delivery. The client must check the condition of the goods upon receipt and indicate any anomalies on the delivery receipt of delivery.

For shipments outside Spain and Portugal please contact us.

6- Returns and Cancellation Policies

6-1 Return of goods:

Our policy, in compliance with current legislation, is to grant the right to return any item purchased in Pamplona Venezuelan products within 7 days from the date of receipt.

No need to provide any explanation, any item bought in Venezuelan products in Pamplona, ​​returned in their original packaging, sealed and in perfect condition will be accepted without further.

Within a maximum period of 3 days of receipt of the return, Venezuelan products in Pamplona promises to refund.

Before making the return, you must inform the customer service department.

If the cause of the return was that the returned item is defective or does not correspond to the request in order, Venezuelan products in Pamplona will bear the cost of return and new shipment. If the reason for the return is that the request is not satisfied, we will refund the amount but not the shipping or return postage.

6-2 Cancellation of order:

If you cancel the order arrives before the goods the customer will not have any expenses. In the event of cancellation after the departure of the order, the customer will be responsible for shipping charges and return postage of the same order.